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We Help You to Implement Your IT Infrastructure Library Quickly and For FREE. New ITIL Templates are Added Frequently.

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The Service Desk

ITIL Service Level Agreement Template

The Service Level Agreement is an agreement between an IT service provider and a customer.

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ITIL Service Contract Template

The Service Contract is a contract to deliver one or more IT services.

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ITIL Charging Policy Template

The Charging Policy is a policy specifying the objective of the charging process and the way in which charges will be calculated.

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